Welcome to
Access to Cash

Last year, Burslem was selected as one of a few areas to take part in a government pilot scheme to look at practical ways to help people to both get instant access to their cash and also to make it go further. Some of the ways we are doing this are explained below.

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How can I get hold of my cash in Burslem?

1. Post Office

Your bank is now in your Burslem Post Office

It’s a free way to access your high street bank account for personal or business customers.

Your Burslem Post Office has been refurbished, so that it can offer you an even better service to support your personal banking. We’re excited to announce that the branch will also be equipped with one of our new self-service cash deposit machines, offering you a faster and more convenient way to deposit your cash, with no need to queue for the counter.

Customers across virtually all banks can withdraw and deposit cash, deposit cheques, pay bills, and more at their Post Office. Small businesses will also be able undertake a range of banking services from the branch such as depositing their takings and withdrawing cash, along with business change giving.

  • Pay in cash and cheques 
  • Withdraw money 
  • Check your balance 
  • Change Giving Services (business accounts only) 
  • Your card and PIN to withdraw money, check your balance and deposit cash 
  • Pay in cash using your card or pre-printed paying in slip 
  • Bring a pre-printed paying in slip to pay in cheques 
  • A branded envelope for your cheque deposit  
  • Monday to Friday – 9:00am to 5:30pm  
  • Saturday9:00am to 1:00pm 
  • SundayClosed 

*Some banks may charge for selected services, please speak to your bank for details.

2. ATM

The ATM situated on Market Place, between Wrights and the Vape Store, is free to use, so you are able get access to your cash free of charge from here. The ATM is available 24/7.

If you would like general advice on ways to make your money go further, please click the button below, and fill in our contact form. Alternatively if you would like information regarding our educational sessions you can call: 07384 791525.

3. Cashback

You can get cashback from any of our 7 participating retailers without needing to buy anything, and you can get cash that’s available in your account, even if it’s not a round number.

For example:
If you want to withdraw £6.73 from your account you can!

Our 7 participating retailers are listed below

Participating retailers

Riya & Aryan Ltd

7 Market Place ST6 3AA

Mon – Sun

6am – 10pm

Burslem Food & Wine

26 Market Place ST6 4AT

Mon – Fri

7am – 11pm
8am – 11pm
9am – 11pm

Up Store

70A Scotia Road ST6 4EP

Mon – Sat

7:30am – 10pm
9am – 10pm

Scotia Stores

179 Scotia Road ST6 4EZ

Mon – Sat

7am – 10pm
8am – 10pm

Harini Superstore

5 Longport Road ST6 4NJ

Mon – Sat

7am – 10pm
8am – 9.30pm


117 Carlton Avenue ST6 7HF

Mon – Sun Open 24 hours

P & N News

12 Joyce Avenue ST6 7PF

Mon – Sat

5:30am – 7pm
6am – 1pm

We’re offering a free service to help you make your money go further, click the button below and fill out our form to get started.

4. Sonect App

The Click & Collect way of getting convenient – and FREE – access to your cash!

Sonect even give you £10 to get started!

At Sonect we provide a unique App based solution which allows our customers to get the cash they want, exactly when they want it, at local shops.

The Sonect service gives customers the freedom to order their cash using our App on their mobile phone, even before leaving home, knowing they are guaranteed that the money will be waiting for them when they pop in to the local shop of their choice.

The ultimate convenience and peace of mind; that’s what we offer all our customers. Click & Collect – it really is as simple as that when you use the Sonect service!

Great news for residents of Burslem & Tunstall
The first 500 people living in the ST6 postcode who fully on-board on the Sonect app will receive a £10 credit* to their app wallet.

To learn more about Sonect and *for T&C’s please visit our website.

Sonect participating retailers

Smallthorne Beer, Wines & Spirits

168 Ford Green Road ST6 1PG

Sneyd Wine & General Stores

4-6 Sneyd Street ST6 2NZ

Beverleys News

211 Leek New Road ST6 2LG

Bargain Booze Plus

130 Furlong Road ST6 5UD

One Stop Smallthorne

36-38 Community Drive ST6 1RU

Bargain Booze

Unit 62 Longton Exchange ST3 2JA


87/89 Fegg Hayes Road ST6 6QR

We’re offering a free service to help you make your money go further, click the button below and fill out our form to get started.
Access 7 days a week

NM Vault- SME Bag Drop Deposit

A secure automated solution for small/medium businesses to deposit cash 7 days a week which is cost and time effective for businesses. • Deposit before 4pm for next working day payment • Save money on Bank charges and cash counting costs • No time lost in Bank and Post Office queues. • Full end to end, track and trace solution ensuring your cash is always in safe hands • 24hr customer service team
Help Guide available
Individually tailored help
Support & Training

What help can I get to help me make the most of my money?

1. Service Support

The banks offer a wide range of services that most people don’t know about. In fact, as we’ve set up these pilots, we had requests for a lot of services – and found that many are already offered.

We’ve written a short guide to these services, and how they can help you.

Services covered include:

  • Opening a bank account
  • Checking your balance
  • Making payments

2. Personal Support

We have teamed up with SwanBank Church and Number 11 to offer support and training on matters related to your money. This is in the form of both short videos to watch and can be followed up by individually tailored help. To access these services an appointment is necessary. To book your slot please call by clicking the button below.

Topics covered include:

  • Support with online banking
  • Debt advice
  • Budgeting


After watching the videos below, you can follow up with individually tailored help. To book your appointment please call: 07384 791525.

Session 1: Access to Cash

Session 2: Digital Skills

Session 3: Online & Mobile Banking

Get in touch for advice

For general advice on ways to make your money go further, fill in our form below. If you would like information regarding our educational sessions or would like to book an appointment please call: 07384 791525.

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